Update Service Subscription
Engiby propose an Update Service to users of Engiby Libraries and Engiby Tools.
The principle is the following :
The user subscribe to an Update Service for all (or a selection of) owned Engiby Libraries and/or Engiby Tools. The minimum period is 2 years. Then, during this time, he can ask for any number of updates.
The subscription can be made at any time, when the library is purchased, when updating one or more library or when a special offer is proposed to Update Subscribers.
When a subscription is ordered, the start/end date is rounded to the nearest year begin (+ or ľ 6 months).
At the end of the period, the subscriber will be invited, by E-Mail, to extend the Update Service for 2 more years.
If confirmed, the subscription is renewed and spontaneously invoiced. Without confirmation, the service is automatically canceled.
For the first contracted period of 2 years, the fee is the 75% of the update prices of the concerned products.
For service renewals of 2 years, the fee is the 50% of the update prices of the concerned products.
A minimum amount of CHF 400.- also applies.
If the service has not been renewed once, a new contract can restart later, but the fee for a first period is applicable again.
This price applies on Engiby products published with an update price on Internet and marked with 'Update Service' (the most current products). For other products, please contact Engiby.
A customer owns the Modbus 2 and the M-Bus libraries (the most current case).
The individual update prices are CHF 400.- (price January 2012). Total CHF 800.-.
With a subscription to the Update Service, he can get any updates of the 2 packages for a fee of CHF 600.- for the first 2 years and CHF 400.- each next 2 years period.
The full address, with contact person and E-Mail address of the subscriber must be submitted to Engiby.
The subscriber must, either send a request to Engiby to renew his update service every 2 years (it may be a simple E-Mail replay to the Engibyĺs invitation).
Information about this service (available updates, special offers, renewal invitation) is sent once only, by E-Mail, at the last known and valid E-Mail address provided by the subscriber itself.
No particular action is required from the subscriber, nor from Engiby to cancel a subscription at the end of the running period.
Engiby does not warrantee that the information related to this service always reach the subscriber at expected time.
The subscriber is supposed to announce any change in the subscriber address, contact person and E-Mail address.
The general condition for delivery of software applies on libraries delivered under this service.
A subscription is only valid after receipt of the agreed amount.
No refund is ensured on any fees already paid to Engiby for this service.
Engiby keep the right to adapt the fees, the general conditions or the principle of the service or even to stop this service for one, several or all products at any time without notification.
If you are ready to subscribe to the Update Service, please send an E-Mail to Engiby, at the email address below, with the following data:
Ch. des Fauvettes 3
Engiby, Nicolas Bovigny, 20.03.2012