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Update Service
Subscription
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Engiby
propose an Update Service to users of Engiby Libraries and Engiby Tools.
The
principle is the following :
The
user subscribe to an Update Service for all (or a selection of) owned Engiby
Libraries and/or Engiby Tools. The
minimum period is 2 years. Then, during this time, he can ask for any
number of updates.
The
subscription can be made at any time, when the library is purchased, when
updating one or more library or when a special offer is proposed to Update
Subscribers.
When
a subscription is ordered, the start/end date is rounded to the nearest year
begin (+ or – 6 months).
At
the end of the period, the subscriber will be invited, by E-Mail, to extend the
Update Service for 2 more years.
If
confirmed, the subscription is renewed and spontaneously invoiced. Without
confirmation, the service is automatically canceled.
Advantages:
- The subscriber can ask for several updates over
the period (e.g. for each new project)
- Always up to date with new features, supports of
new PG5 version, new PCD systems and bug fixes.
- Update fees are much lower. See price below.
- Update cost can be foreseen and are not anymore
depending on PG5 issues.
Prices:
For
the first contracted period of 2 years, the fee is the 75% of the update prices
of the concerned products.
For
service renewals of 2 years, the fee is the 50% of the update prices of the
concerned products.
A
minimum amount of CHF 400.- also applies.
If
the service has not been renewed once, a new contract can restart later, but
the fee for a first period is applicable again.
This
price applies on Engiby products published with an update price on Internet and
marked with 'Update Service' (the most current products). For other products,
please contact Engiby.
|
Example: |
A customer owns the Modbus
2 and the M-Bus libraries (the most current case). The individual update
prices are CHF 400.- (price January 2012). Total CHF
800.-. With a subscription to the
Update Service, he can get any updates of the 2 packages for a fee of CHF 600.- for the first 2 years and CHF 400.- each next 2 years period. |
General Conditions
The
full address, with contact person and E-Mail address of the subscriber must be
submitted to Engiby.
The
subscriber must, either send a request to Engiby to renew his update service every
2 years (it may be a simple E-Mail replay to the Engiby’s
invitation).
Information
about this service (available updates, special offers, renewal invitation) is
sent once only, by E-Mail, at the last known and valid E-Mail address provided
by the subscriber itself.
No
particular action is required from the subscriber, nor from Engiby to cancel a
subscription at the end of the running period.
Engiby
does not warrantee that the information related to this service always reach
the subscriber at expected time.
The
subscriber is supposed to announce any change in the subscriber address,
contact person and E-Mail address.
The
general condition for delivery of software applies on libraries delivered under
this service.
A
subscription is only valid after receipt of the agreed amount.
No
refund is ensured on any fees already paid to Engiby for this service.
Engiby
keep the right to adapt the fees, the general conditions or the principle of
the service or even to stop this service for one, several or all products at
any time without notification.
Subscription
If
you are ready to subscribe to the Update Service, please send an E-Mail to
Engiby, at the email address below, with the following data:
- Full company address
- Contact person
- E-Mail address (for
sending information about the Update Service)
- List of your Libraries
and Add-On tools
Engiby sàrl
Ch. des Fauvettes 3
CH-1580 Avenches
www.engiby.ch
Engiby, Nicolas Bovigny, 20.03.2012